Kingsley Oliver

Support Manager at Synchronicity

I support clients with Dynamics 365 and associated platforms.

About

In 1997, I was gifted a course in Microsoft Works. I ended up helping others on the course and decided that I had found my calling; working in IT. Fast-forward to today, and I have 25+ years of experience in multiple IT disciplines.

Currently, I've specialised in Dynamics 365 and related systems, supporting multi-national clients with customisations for Synchronicity Systems

When I'm not at the computer, I'm usually gaming or watching a movie.

Experience

  1. Apr 2022 - Present

    Application, configuration, and integration of Microsoft Dynamics CRM / 365. Data Analysis, Microsoft Azure

    • Dynamics 365
    • Account Management
    • Data Analysis
  2. Aug 2004 - Mar 2022

    Technical lead for delivery of multi-diciplin projects • Cross-platform Database Backup Routine with SSIS, PowerShell + Batch scripts • WDS Server with custom Windows 7 / 10 images • Enterprise Firewall config + administration • Developed bespoke Service Desk application • SharePoint / Web development • Excel development • SFTP server with PGP encryption • Develop bespoke Change Control web application

    • Administration
    • Applications
    • BCDR
    • Data
    • Desktop
    • Infrastructure
    • Networking
    • Support
    • Virtualisation
    • VOIP
  3. 2002 - Aug 2004

    Implementing end-to-end solutions for clients from architecting solutions to BAU support

    • Support
    • Telecoms
    • Networking
    • Web Design & Development
  4. 2000 - 2001

    Management of all IT Systems over 5 sites with 70+ Users • Server and Desktop Systems Administration

    • Support
    • Telecoms
    • Networking
    • Web Design & Development
  5. Nov 1998 - Nov 2000

    • Sales
    • System Building
    • Support
    • Networking
  6. Sep 1997 - Oct 1998

    • Sales
    • System Building
    • Support
    • Networking

CV